Facebook didn’t get worse overnight—it optimized itself into confusion. What started as the clearest social experience on the web slowly became a noisy, unpredictable system users no longer fully understand. This is what happens when engagement wins over usability—and it’s… Continue Reading →
As AI agents quietly take over workflows, a new discipline is emerging: AX (Agentic Experience) Design. The designers who thrive in the next decade won’t just craft experiences for humans—they’ll define the rules, guardrails, and invisible systems that autonomous machines… Continue Reading →
