An agency manages 35 client sites with a small development team. The sites are online, the infrastructure is holding, and nothing looks especially urgent from the outside.
Inside the agency, though, the cracks are easier to see. For example:
A former senior developer still has Company Administrator access to every site in the account, even after being away for six months. A WooCommerce staging environment exists, but nobody is sure whether it reflects the current production site. Plugin updates are piling up across client installs, and the team handles them whenever someone has time.
Nothing is technically broken
Click here to continue reading this article.