Imagine that you are working on an important project for one of your biggest clients. Suddenly, your team must stop working on it and urgently deal with problems caused by hackers on a small client’s website.
Nobody likes working in emergency mode. However, without an adequate operational strategy, when a customer’s site is under attack or crashes due to a failed update, you must rush to take emergency action.
This approach may be a serious obstacle to your agency’s growth because it distracts your team from your core business. It reveals the lack of a clear growth strategy. It can
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